Account Opening Form
NCC Smart CKO Portal
What is the NCC Smart CKO Portal?
The NCC Smart CKO Portal (SCP) is a sophisticated portal designed to simplify the digital onboarding process for Resident Pakistani Investors. By using this portal Investors can bypass the tedious task of repeatedly submitting information and documents, as well as undergoing Know Your Customer (KYC) procedures while establishing accounts with any Authorized Intermediary / Broker in the Capital Market. This streamlined process not only saves time but also enhances efficiency and convenience for Investors, allowing them to focus more on their investment activities rather than administrative hurdles. Overall, the SCP represents a significant advancement in facilitating smoother interactions between Investors and Brokers / Intermediaries within the Pakistani Capital Market ecosystem.
How can I access the NCC Smart CKO Portal?
The Portal can be accessed through the web link https://scp.nccpl.com.pk:8066/index.jsp The web portal is compatible on mobile phones.
I am a Non-Resident/Foreigner/Corporate. Can I use the NCC Smart CKO Portal for onboarding?
No, Currently, this service is only available for Resident Pakistani Investors.
I receive two different One-Time Passwords (OTPs) on my mobile number and email address in the sign-up option. Which OTP should I input?
Both passwords are valid and you need to enter both for OTP verification. During profile creation, the mobile number or email address verified through the passcode entered will not be verified again.
Can I select multiple Authorized Intermediary/Brokers by using single sign-up/profile?
No, Single sign-up/profile can only be facilitated with a single Authorized Intermediary/Broker.
What is the difference between Sahulat Account and Normal Account?
A Normal Account is a comprehensive profile that requires you to enter all information and documents necessary to open an account or establish a relationship with a company in the Capital Market. This profile will allow you the freedom to choose any option without any investment limitations or restrictions on the number of accounts.
Sahulat Account creation requires less information and documents than a Normal Profile. As per the current applicable clauses / rules, the Sahulat Account will limit the investment amount up to Rs. 1,000,000/-* and only a single account can be opened with this profile, but it is a relatively faster onboarding process. This profile is ideal if you have limited funds for investment or are seeking to initiate investing with a modest amount.
*Note: Current limit of Rs. 1,000,000/- will be modified as per the amendments in the applicable clauses / rules.
Procedure/Steps for Registration?
After successful sign-up, the User will be able to register his/her profile. Following are the necessary steps for registration:
NADRA Verification – CNIC Verification from NADRA Database
Biometric Verification through NCC Contactless BioVerify Application
PMD Verification – Mobile Number Verification from Pakistan Mobile Database (PMD)
RAAST Verification – IBAN Verification from State Bank RAAST Services
Email Verification through One Time Password(OTP)
Authorized Intermediary (AI)/Broker Selection
KYC Form
Document Upload.
How can I open Client Code for trading if I skip or forget to select it during the submission of my details?
This option is available with Authorized Intermediary/Broker. You may contact respective Authorized Intermediary/Broker for the creation of Client Code at a later stage.
What is Biometric Verification and how can I perform?
Biometric Verification is a way to identify individuals through thumb impression based on their unique characteristics and is a necessary step in creating your profile on the NCC Smart CKO Portal. It verifies your identity from NADRA records. Investor should perform biometric through NCC mobile app to proceed further.
Where can I download the NCC Contactless Bio Verify Application?
NCC Contactless Bio Verification Application is available for download from the below links:
Play Store for Android Smartphones:
https://play.google.com/store/apps/details?id=com.ncc.bioverify
App Store for iOS Smartphones:
https://apps.apple.com/pk/app/ncc-bioverify/id6444863273
What is the time required for NCC Contactless Bio Verification?
Users must complete the NCC Contactless Bio verification within 45 working days after NADRA Verification. If the user wishes to continue the registration without Biometric Verification, he/she will be able to complete the remaining process. If the 45 working days time lapsed, for session extension User may contact the respective Authorized Intermediary/Broker/NCCPL.
What is PMD Verification and how can I perform it?
For Mobile Number Verification, a registered Mobile Number on the Client Name/CNIC will be required for Verification from the Pakistan Mobile Database (PMD).If the client does not have a Mobile Number registered on his/her Name/CNIC, the client can share the CNIC of his/her relative (Father, Mother, Brother, Son & Husband).
What documents should I keep with me before creating my Profile?
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Clear scanned copies of his/her CNIC/SNIC, (front & backside)
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Proof of Profession/Income (optional)
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Proof of Address, if his/her mailing address/permanent address differs from the CNIC/SNIC
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Declaration/Authorization by Employer on Company’s Letter head if his/her Mobile Number is registered with the Employer (in case of provided Mobile Number is not registered with investor CNIC)
Can I save and resume my Profile later?
Yes, you can save a draft version of your Profile at any time before submission and continue at a later time or date.
Who is not eligible to register an account on NCC Smart CKO Portal?
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Client who has an established trading account with any Authorized Intermediary/Broker
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Client who already has a Unique KYC Number (UKN)
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Corporates/Non-Residents/Foreigners are currently not eligible for registration through this Portal
How can I contact Customer Support for assistance with NCC Smart CKO Portal?
You may e-mail us at customercare@nccpl.com.pk or talk to our support representative on 021 111 111 262.
How can I contact Authorized Intermediary/Broker for assistance?
Customer Support Team of your selected Authorized Intermediary/Broker shall contact you once the details have been received by them in their Portal/System.
When can I access NCC Smart CKO Portal?
NCC Smart CKO Portal is available 24/7. However, for assistance, a Customer Support representative will be available during office hours (9:00 AM to 5:30 PM).
Can I change the Authorized Intermediary/Broker after the submission of my details?
No, you cannot change the Authorized Intermediary/Broker from the web Portal once details have been submitted.
If the Authorized Intermediary/Broker has not accepted the client’s request, how can I select another Broker?
If the Authorized Intermediary/Broker has not accepted the Profile within 15 working days, the Client can select the new Authorized Intermediary/Broker by logging into the Portal via verified credentials.
CDC ACCESS- CENTRALIZED GATEWAY PORTAL
1) What is Centralized Gateway Portal?
Centralized Gateway Portal (CGP) serves as an advanced solution that streamlines the digital onboarding
process for investors by eliminating the repetitive process of submitting information and documents, as
well as performing KYC when opening accounts with any institution in the capital market. You can create
a one-time profile on CGP which will be verified using state-of-the-art KYC and screening tools and
scrutinized by the Gateway team. CGP aims to establish connectivity with all the Stock Market, Mutual
Fund, and Insurance/Takaful industries, allowing you to connect with them through a single platform.
2) How can I access CGP?
CGP is available through the web link https://cgp.cdcaccess.com.pk/. The web portal is also responsive
for mobile phones.
3) When I use the sign-up option, I receive two different One Time Passcodes (OTPs) on my
mobile number and email address. Which one should I enter?
Both the passcodes are valid, and you can enter any one of the passcodes in the OTP field to complete the
sign-up process. During your profile creation, the mobile number or email address verified through the
passcode you entered with not be verified again.
4) What is an Intermediary?
Intermediaries are companies that are connected with CGP and provide investment avenues and options.
These companies include Securities Brokers, Asset Management Companies, Insurance/Takaful
Companies and other companies that may be added from time to time. You can submit a request to open an
account or establish an investment relationship with such companies through the CGP.
5) What does Investment Category means?
Investment category refers to markets available for investors for onboarding through the CGP. Investors
can connect with companies operating in the Stock Market, Mutual Funds, Insurance/Takaful industries
and other investment categories that may be added from time to time.
6) What is the difference between Sahulat/Asaan Profile and Normal Profile?
Normal Profile is a comprehensive profile that requires you to enter all information and documents
necessary to open an account or establish a relationship with a company in the capital market. This profile
will allow you the freedom to choose any option without any investment limitations or restrictions on
number of accounts.
Sahulat/Asaan Profile creation requires less information and documents than a Normal Profile. The
Sahulat/Asaan Profile will limit the investment amount that the investor can put in an investment option
and the number of accounts that be opened with this profile, but it is a relatively faster onboarding process.
This profile is ideal if you have limited funds for investment or looking to start investing with a small
amount.
7) What is biometric verification and how can I perform it?
Biometric verification is the first step in creating your profile on CGP. It verifies your identity from
NADRA records and confirms that you are a real person through liveliness detection. Biometric verification
is performed through the CDC Access Application available on Play Store for Android smartphones and
App Store for iOS smart phones.
8) Where can I download the CDC Access App?
CDC Access Application available for download on Play Store for Android smart phones and App Store
for iOS smart phones. During profile creation, the portal will present you with QR codes that you can scan
and access the page for downloading the application on the relevant app store.
9) How do I know if my biometric verification is successful?
You will receive a “biometric verification successful” message on the CDC Access App. When you login
to the CGP web portal again, the Biometric Verification section will be marked with a green tick to show
the success status.
10) What other verifications are performed by CGP on my profile information? – – – – – –
CGP uses highly sophisticated verification checks to verify your information, which include: CGP
employs advanced verification checks to ensure the accuracy of your information, which include:
Biometric Verification from NADRA Contactless Biometric Service,
Mobile Number verification from Pakistan Mobile Database (PMD) and through One Time
Passcode,
IBAN verification from State Bank RAAST service,
Email verification through One Time Passcode,
Screening,
Manual verification by Gateway team.
11) Information is auto populating in My Personal Info section. Where is this information coming
from?
Information is fetched from NADRA records after performing biometric verification. It is auto-populated
in the personal info section of your profile.
12) What documents should I keep with me before creating my profile?
For Sahulat/Asaan Profile: – –
Scanned copies of your original CNIC/SNIC, front side and back side,
Signature Card.
For Normal Profile: – – – – – – –
Scanned copies of your original CNIC/SNIC, front side and back side,
Signature Card,
Proof of Profession/Income,
Proof of Address if you change your Mailing or Permanent Address from the one on CNIC/SNIC,
Nominee or Next Kin CNIC/SNIC front and back side,
CZ-50 Zakat Declaration Form if you are Muslim Non-Zakat Deductible, or Affidavit if you are a
Non-Muslim,
Declaration/Authorization by employer on company letterhead if your mobile number is registered
with your employer.
13) Can I save and resume my profile later?
You can save draft version of your profile at any time before submission and continue where you left off at
a later time or date.
14) How can I update my profile information on CGP?
It is a best practice to keep your profile on CGP updated at all times. You can update any information in
your profile, which will be verified by CGP’s built-in system checks and the Gateway team. The updates
in the profile will be communicated to companies if you have previously opened an account with them
through the CGP.
15) What is the cost of using the CGP for onboarding? Are there any hidden costs when using
the service?
For investors, the CGP onboarding service is provided free of cost. After onboarding, the selected company
will contact and inform you of any fees and charges according to your investment decisions.
16) I am a Non-Resident/Foreigner/Corporate. Can I use CGP for onboarding?
Currently the service is only available for Individual Resident Pakistanis.
17) Can I open a joint account through CGP?
Yes. The CGP onboarding process offers facility to submit request for a joint account with the selected
company. However, please be aware that the Joint Applicant(s) must have a verified profile on CGP before
they can be added to the joint application.
18) How can I contact customer support for assistance with CGP?
You may e-mail us at info@cdcpak.com or talk to our support representative on 0800-23275.
